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- Interview Q & A of Melvin Angula,CEO of Letshego Micro Financial Services Namibia (LMFSN)
Mr. Angula, with your background in technology and telecom, what prompted the shift to a career in the financial sector? Additionally, as you take on the role of CEO at Letshego Micro Financial Services Namibia, what can stakeholders and the industry expect from your appointment, particularly in terms of leveraging your expertise from the technology and telecom sectors to drive innovation and growth in the financial services domain? Transitioning from the technology and telecom sector to the financial industry was driven by my passion for leveraging digital solutions to solve real-world problems, specifically in Africa and Namibia. Financial inclusion, at the core of Letshego Micro Financial Services Namibia, is essential in eradicating poverty in our nation. I believe that technology is a catalyst for accelerating adoption, providing much-needed resources and facilitating financial inclusion. My experience in driving digital transformation at MTC has equipped me with the skills to innovate and optimise operations. Letshego Micro Financial Services stakeholders can expect a focus on integrating advanced technologies to enhance customer experiences, improve operational efficiencies, and foster financial inclusion. My goal is to bring a fresh perspective to the micro financial services domain, ensuring that we remain agile and forward-thinking in our approach. As the CEO of Letshego Micro Financial Services Namibia, how do you perceive the current state of financial inclusion in the country, and what initiatives is your organisation undertaking to enhance it? Financial inclusion in Namibia has seen significant progress, yet there are still underserved segments. Letshego Micro Financial Services Namibia is committed to bridging this gap by enhancing our microfinance offerings to the underbanked and unbanked segments, developing tailored products for different customer segments, and leveraging mobile banking solutions. By investing in digital platforms, collaborating with mobile telecommunications companies, and implementing financial literacy programs, we are working to make financial services more accessible and empower individuals to make informed financial decisions. We also partner with local communities to understand their unique needs and deliver financial services that empower them economically. Technology plays a crucial role in modern banking. Could you elaborate on how Letshego Micro Financial Services Namibia plans to leverage technology to increase access to financial services while simultaneously reducing costs for your customers? At Letshego Micro Financial Services Namibia, we are harnessing the power of technology to streamline our services, reduce operational costs and improve customer experience. This includes deploying mobile banking platforms, automating processes, and using data analytics to improve and personalise financial solutions. By embracing digital channels, we aim to make financial services more accessible and affordable for all Namibians, particularly those in remote areas. Key initiatives include developing digital platforms, utilising automated processes for faster loan disbursement, adopting cloud-based solutions, and integrating with various financial ecosystems. In many developing economies, accessing financial services remains a challenge for a significant portion of the population. How do you believe innovative financial technologies can bridge this gap, and what specific strategies is your organisation employing in this regard? Innovative financial technologies, such as mobile banking, digital wallets, and blockchain, have the potential to revolutionise access to financial services. Letshego is investing in these technologies to provide seamless, secure, and inclusive financial solutions that will be accessible across Namibia. Our strategy includes developing partnerships with fintech startups, enhancing our mobile banking capabilities, and launching digital financial literacy programs to ensure that our customers can fully benefit from these innovations. By expanding mobile banking, collaborating with fintech innovators, and designing products for underserved communities, we are bridging the gap and making financial services more accessible and user-friendly. Letshego Micro Financial Services Namibia has been on a massive recruitment drive recently. What factors are driving this surge in hiring, and why is it happening at this juncture? How does this expansion in personnel align with Letshego's broader goals and objectives in the financial services sector? The surge in hiring is driven by our commitment to expand our service offerings and reaching more customers. We recognise the need for a diverse and skilled workforce to support our growth ambitions. New emerging technologies such as Fintech and blockchain require new and fresh minds to join the organisation. This expansion aligns with our parent company, Letshego Holdings Namibia's broader goals of enhancing customer service, driving innovation, and ensuring operational excellence. By bringing in fresh talent, we aim to foster a culture of continuous improvement and adaptability, ensuring we have enough personnel to provide excellent customer service and support our digital transformation initiatives. Improving financial literacy is often seen as crucial for promoting financial inclusion. What educational initiatives does Letshego Micro Financial Services Namibia undertake to empower individuals and communities with the knowledge needed to make informed financial decisions? Financial literacy is a cornerstone of promoting financial inclusion. As part of Letshego Holdings Namibia, through a joint venture between Letshego Micro Financial Services and Letshego Bank, we conduct workshops and training sessions for both our micro-lending and banking clients across Namibia, and we are enhancing our programs to leverage online platforms to reach a wider audience. These initiatives equip individuals with the knowledge and skills necessary to manage their finances effectively and make informed decisions. By offering community workshops, online resources, partnerships with educational institutions, and debt management programs, we empower individuals and communities to improve their livelihoods. The role of partnerships in expanding financial services cannot be overstated. Could you discuss any strategic collaborations Letshego Micro Financial Services Namibia has formed with other stakeholders, such as government agencies or fintech startups, to advance financial inclusion goals? Strategic collaborations are vital to our mission of advancing financial inclusion. We have partnered with various government agencies to align our efforts with national financial inclusion strategies. Additionally, we are collaborating with fintech startups to bring innovative solutions to market faster. These partnerships enable us to leverage diverse expertise and resources, ensuring that we can meet the evolving needs of our customers. Key collaborations include partnerships with mobile telecommunications companies, fintech innovators, government agencies, and NGOs and community organisations to deliver financial literacy programs and support community development. Looking ahead, what do you envision as the future of micro lending in Namibia, considering the rapid advancements in technology and changing consumer preferences? How does Letshego Micro Financial Services Namibia plan to adapt and innovate in this dynamic landscape to better serve its customers? The future of micro-lending in Namibia is digital and customer-centric. As consumer preferences shift towards convenience and personalisation, Letshego Micro Financial Services is committed to evolving and improving customer experience with our brand. We plan to continuously innovate our digital platforms, introduce new financial products tailored to customer needs, and enhance our data analytics capabilities to provide more personalised services. Our goal is to create a seamless and engaging micro-lending experience for all our customers. We want to ensure long-term growth and community development by embracing digital banking, investing in technology, focusing on personalised services, and implementing sustainable practices. Are we likely to see a change in market positioning from Letshego Micro Financial Services going forward? Given the evolving landscape of financial services and Letshego's recent initiatives, such as the recruitment drive and emphasis on technology, do you anticipate any shifts in how Letshego positions itself within the market? If so, what factors are driving this potential change, and what strategic considerations are being considered? Yes, as we continue to evolve, Letshego Micro Financial Services will position itself as a leader in digital financial solutions. Our recent initiatives, including the recruitment drive and technological advancements, are designed to support this shift. We are focusing on becoming a more agile, customer-focused organisation that leverages technology to meet the diverse needs of our customers. Factors driving this change include the growing demand for digital services, the need for greater financial inclusion, and our commitment to innovation and operational excellence. Our strategic considerations include maintaining strong customer relationships, investing in cutting-edge technology, and fostering a culture of continuous improvement. Key factors driving this change include digital transformation, enhanced customer experience, financial inclusion, innovation and agility, and strategic partnerships.
- Letshego Bank Namibia Bridges the Housing Affordability Gap
As Namibia’s housing market shows signs of recovery, the dream of homeownership remains elusive for many. Rising property prices, stagnant wages, and limited access to affordable financing have created a widening gap between aspiration and reality. But Letshego Bank Namibia is stepping up to change that narrative and closing the gap one home at a time. The Housing Affordability Dilemma Despite a rebound in property activity, affordability remains a pressing issue. According to the Namibia Statistics Agency, only 46.2% of the working-age population is economically active, and more than half earn less than N$5,000 per month. With inflation driving up housing and utility costs, and mortgage uptake still low, many Namibians are being priced out of the market. Experts warn that the limited supply of affordable housing is pushing demand into lower-priced segments, forcing buyers to compromise on quality or location. The term “affordable housing” is becoming increasingly misleading, as even entry-level homes are out of reach for the average citizen. Letshego’s Inclusive Approach to Home Financing Recognising these challenges, Letshego Bank Namibia has introduced a suite of home loan products designed to meet the needs of a diverse customer base from first-time buyers to those looking to refinance, upgrade, or build. In 2024 alone, the bank disbursed approximately N$160 million in home loans, helping over 200 Namibians achieve their homeownership goals. With a strong focus on financial inclusion, Letshego’s offerings are tailored to accommodate all income brackets, including those seeking to build or buy in proclaimed residential areas. What Sets Letshego Home Loans Apart Free pre-approvals to get you started Free Homeowners' Insurance for the first three years at no extra cost Bond Takeover Support: No registration fees for bonds up to N$1.5 million Exclusive Government Employee Benefits: Home loan base rates as low as 1% Loan Consolidation Options: Based on property valuation and eligibility Empowering Namibians Through Property Ownership Letshego Bank’s mission goes beyond lending. “We are here to empower every customer with financing that fits their unique journey. Homeownership should be within reach for all, and we are proud to play a role in helping Namibians secure lasting value and stability through property ownership,” said Denver Beukes, Head of Home Loans, Letshego Bank Namibia. Your Home, Your Way in Urban or Rural Letshego also supports customers looking to build or improve homes in rural areas. Through partnerships with employers who have a Memorandum of Understanding (MoU) with Letshego Holdings Namibia, eligible individuals can access personal loans to renovate, build, or upgrade their rural homes, uplifting living standards across the country. Take the First Step Toward Your Dream Home Whether you are buying in the city or building in the countryside, Letshego Bank Namibia is ready to walk the journey with you. To apply, you will need: Latest payslips Six months’ bank statements Valid national ID or passport Employment verification Visit your nearest Letshego branch or speak to a Home Loan Consultant today—and take the first step toward owning your future. Contact any of Letshego Bank’s Home Loan Consultants
- Digital Identity, AI, and Microfinance are Catalysts for Inclusive Growth
MEDIA RELEASE Issued: 3 September 2025 In today’s rapidly evolving digital landscape, financial inclusion is no longer just about access; it is about empowerment, resilience, and opportunity. Globally, the convergence of digital identity systems, artificial intelligence (AI), and microfinance is transforming how individuals interact with financial services, particularly those previously excluded from formal banking. Digitalisation is the foundation of financial Inclusion Countries like Singapore have demonstrated how digital infrastructure can revolutionise financial access. Through platforms like Singpass and Myinfo, over 4.5 million users conduct more than 350 million secure transactions annually, accessing loans, managing portfolios, and sharing verified data with banks seamlessly. This model has become a global benchmark for responsible digital identity deployment, proving that digitalisation is the bedrock of inclusive finance. Microfinance can turn personal finance into business capital Microfinance is often misunderstood as a last resort for the poor. In reality, it is a gateway to entrepreneurship. The AFI Special Report demonstrates how digitised microfinance enables individuals to develop financial portfolios that attract formal banking institutions. This transformation enables: Creation of digital financial footprints Access to credit scoring and compliance tools Integration into national financial ecosystems Microfinance enables individuals to convert personal investment into business capital, whether for starting a small enterprise or investing in livestock to initiate a farming venture. African Lessons: Rwanda's economic resilience Rwanda's financial sector offers a powerful example of inclusive growth. According to the World Bank's 2025 Economic Update, the country's GDP grew by 8.9% in 2024, up from 8.2% in 2023. This builds on earlier progress, where GDP rose from 4.7% in 2013 to 7.0% in 2014, driven by expanded access to financial services. The report also notes: Over 500,000 new jobs created year-on-year Services sector regaining its role as the largest employer Agriculture employs 40% of the workforce and contributes 27% to GDP Rwanda’s success underscores the importance of diversified financial systems and inclusive policy frameworks. Namibia's commitment to Empowering Society, Enabling Growth Namibia is stepping up. The 2025 AFI Global Policy Forum, hosted by the Bank of Namibia, is themed “Empowering Society, Enabling Growth”. It highlights Namibia’s progress in SME financing, consumer protection and digital inclusion. However, as services become digitised, cybersecurity must scale in tandem. Protecting digital transactions and personal data is crucial for maintaining trust and facilitating safe innovation. Letshego & MTC: A Practical Solution for Namibians Under NAMFISA’s regulatory sandbox, Letshego Micro Financial Services Namibia and MTC have launched Taamba Maris, a product designed for inclusive, responsible lending. With loan amounts from N$100 to N$1,500, AI-driven approvals in under 60 seconds, and USSD functionality for rural access, Taamba Maris is tailored for first-time borrowers, micro to small business owners and aspiring farmers investing in livestock. Its risk-inclusive pricing model of 18% (compared to 40% from informal lenders) and one-loan-at-a-time rule ensure financial health and trust. This partnership serves as a blueprint for how telco-finance collaborations can extend reach and impact. Moreover, Letshego Holdings Namibia, the parent company of Letshego Micro Financial Services, has reinforced its commitment to financial inclusion by sponsoring N$200,000 toward the Financial Inclusion Global Policy Forum in Swakopmund, demonstrating collaboration not just in innovation, but in advocacy. We believe that building inclusive financial systems that empower individuals to transform access into opportunity is not the sole responsibility of governments or bank institutions, it is a collective mission. Corporates, innovators, and individual citizens across Namibia and Africa must unite in this effort. By working together to expand digital access, strengthen microfinance, and foster trust in financial ecosystems, we unlock the full potential of Africa’s entrepreneurial spirit. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Protecting Your Data in the Digital Age
MEDIA RELEASE Issued: 5 August 2025 Artificial Intelligence (AI) is transforming the financial industry, making banking more efficient and accessible. However, fraudsters are also leveraging AI to create sophisticated scams that target individuals and businesses. At Letshego Holdings, we are committed to ensuring your financial security and helping you stay informed about emerging threats. Understanding AI-driven fraud and taking proactive measures can help protect your finances and personal information. How AI Fraud Affects You Fraudsters are using AI to impersonate trusted financial institutions, to deceive customers into sharing sensitive information. One of the most concerning scams is AI-powered phishing, where scammers send highly convincing emails or SMS, pretending to be representatives of financial institutions. These messages often contain fake links that lead to fraudulent websites designed to steal your login credentials or banking details. Another growing threat is deepfake technology, where fraudsters create realistic fake voice recordings or videos impersonating bank representatives. They may call clients, claiming to offer loan approvals or requesting verification details, tricking them into providing confidential information. AI is also being used in automated social engineering, where scammers deploy AI chatbots or voice assistants pretending to be customer service agents. These bots can sound highly convincing, making it difficult to distinguish them from real bank representatives. How to Stay Safe Letshego and its entities Letshego Micro Financial Services and Letshego Bank will never ask for your PIN, password, or OTP via email, SMS, or over the phone. Always verify before you trust. Contact us directly through official channels if you receive suspicious communication. Avoid clicking on unfamiliar links or downloading attachments from unknown sources. Enable two-factor authentication (2FA) for added security. Monitor your account regularly, and if you notice any unauthorised transactions or suspicious activity, report them immediately by contacting Letshego’s Call Centre on 061 202 3500. We also recommend requesting a temporary block on your account and changing your passwords without delay. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- AI-Powered Scams: How to Stay Safe in the Digital Age
MEDIA RELEASE Issued: 31 July 2025 Artificial Intelligence (AI) is transforming the financial industry, making banking more efficient and accessible. However, fraudsters are also leveraging AI to create sophisticated scams that target individuals and businesses. At Letshego Holdings, we are committed to ensuring your financial security and helping you stay informed about emerging threats. Understanding AI-driven fraud and taking proactive measures can help protect your finances and personal information. How AI Fraud Affects You Fraudsters are using AI to impersonate trusted institutions, including banks, to deceive customers into sharing sensitive information. One of the most concerning scams is AI-powered phishing, where scammers send highly convincing emails or SMS messages pretending to be a bank representative. These messages often contain fake links that lead to fraudulent websites designed to steal your login credentials or banking details. Another growing threat is deepfake technology, where fraudsters create realistic fake voice recordings or videos impersonating bank representatives. They may call clients, claiming to offer loan approvals or requesting verification details, tricking them into providing confidential information. AI is also being used in automated social engineering, where scammers deploy AI chatbots or voice assistants pretending to be customer service agents. These bots can sound highly convincing, making it difficult to distinguish them from real bank representatives. How to Stay Safe Letshego will never ask for your PIN, password, or OTP via email, SMS, or phone. Always verify before you trust. Contact us directly through official channels if you receive suspicious communication. Avoid clicking on unfamiliar links or downloading attachments from unknown sources. Enable two-factor authentication (2FA) for added security. If you notice unauthorised transactions, request a temporary block on your account and update your passwords. Monitor your account regularly and report any suspicious activity immediately by contacting our call centre at 061 202 3500. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Letshego Holdings Namibia Announces Salary and Medical Aid Increases for Bargaining Unit Employees
MEDIA RELEASE Issued: 22 July 2025 Letshego Holdings Namibia is pleased to announce the successful conclusion of its annual salary negotiations with the Namibian Financial Institutions Union (NAFINU) on 22 July 2025, resulting in a total remuneration adjustment of 6.5% for employees in Bands 7 and 8 of the Bargaining Unit. This adjustment includes increases to both basic salary and medical aid contributions, effective 1 April 2025. As part of the agreement: Employees will receive a 6% increase on their basic salary. Letshego’s contribution to medical aid will rise from 80% to 90%, significantly easing the financial burden on employees, whose contribution remains at 10%. The adjustment will be retrospectively applied and reflected in the August 2025 payroll. Employees who joined the company on or after 1 January 2025 will not be eligible for this adjustment. “This agreement reflects our commitment to fair and responsible employment practices, rooted in our Ubuntu values of compassion, respect, and shared success,” said Dr. Ester Kali, CEO of Letshego Holdings Namibia. “As Letshego grows, we remain dedicated to recognising and rewarding the people who drive our progress.” Letshego Holdings Namibia continues to position itself as a responsible corporate citizen, fostering a culture of transparency, equity, and care for its people. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Letshego’s Social Bond Powers Economic Emancipation for Namibians
MEDIA RELEASE Issued: 26 June 2025 Letshego Holdings Namibia remains committed to its purpose of improving lives through inclusive financial solutions. The inaugural NAD 260 million Social Bond, launched in May 2024, represents a significant milestone in Letshego’s journey to expand financial inclusion across Namibia, particularly for underserved communities that have historically faced barriers to formal financial services. The Social Bond, fully aligned with the International Capital Market Association's Social Bond Principles and Letshego’s comprehensive Social Financing Framework, has enabled the company to channel affordable credit to those who need it most. “We are proud to report that the fully allocated Social Bond has financed 7,488 productive loans, with 86.3% supporting individuals earning less than N$7,500 monthly to Namibia's ultra-low-income segment”, said Ongame Mutorwa, Communications Manager at Letshego. These are not just statistics; they represent real progress in addressing Namibia's financial inclusion challenges. According to the 2017 Namibian Financial Inclusion Survey, 22% of adult Namibians remain financially excluded, with this figure rising to 27.1% in rural areas. Letshego’s Social Bond directly addresses this gap by providing responsible financial solutions that enable access to essential services and socioeconomic advancement. Independent verification from IBIS ESG Consulting Africa has confirmed that Letshego’s transparent allocation and impact reporting have met international best practices. Their assurance validates that Letshego’s Social Bond proceeds have been directed exclusively toward eligible social assets, with no funds used for ineligible or excluded activities. Letshego Holdings Namibia’s social finance initiatives also contribute directly to multiple United Nations Sustainable Development Goals, including those focused on poverty reduction (SDG 1), gender equality (SDG 5), decent work (SDG 8), and reduced inequalities (SDG 10). By enabling access to affordable finance for education, healthcare, housing improvements, and microenterprise development, Letshego is helping build the foundation for a more inclusive Namibian economy. Letshego maintains close connections with the communities it serves through its 16 physical outlets and network of direct sales agents. This on-the-ground engagement enables Letshego to develop financial solutions that address specific local challenges faced by different communities, from urban entrepreneurs to rural households. Looking ahead, Letshego remains focused on expanding responsible finance practices while maintaining the integrity of its ESG commitments. The success of the Social Bond initiative provides a strong foundation for scaling the approach to financial inclusion and continuing to deliver shared value, unlocking opportunities for individuals, households, and communities across the country. In a financial landscape increasingly defined by the dual mandate of purpose and profit, Letshego Holdings Namibia the parent company of Letshego Bank Namibia and Letshego Micro Financial Services Namibia is proud to demonstrate that responsible finance can drive both business growth and meaningful social impact. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Letshego Holdings Namibia appoints Cornelius Kamerika as its Regional Manager for Central and Southern Regions.
MEDIA RELEASE Issued: 3 June 2025 Letshego Holdings Namibia is pleased to announce the appointment of Cornelius Kamerika as Regional Manager for Central and Southern Regions, effective 1 May 2025. In this role, Kamerika will be responsible for driving regional growth and profitability by leading strategic business development initiatives, optimising operational performance, and ensuring the effective execution of sales strategies. Expressing confidence in Kamerika’s ability to drive Letshego’s mission forward, Mbo Luvindao, Chief Commercial Officer of Letshego Holdings Namibia, stated: “Cornelius is a seasoned banker with a strong track record of leadership and success in the financial services sector. His vision aligns perfectly with our commitment to financial inclusion and strengthening our presence in Central and Southern Namibia, and beyond." Kamerika has 21 years of experience in the banking sector, of which 15 are at management level, he brings a wealth of expertise and leadership to Letshego. Prior to joining the company, he held key positions within the financial services sector, where he was instrumental in driving growth and ensuring operational excellence. Beyond his extensive professional experience, Kamerika is deeply committed to continuous development and lifelong learning. He is currently advancing his academic journey through a Bachelor of Commerce in Banking at Milpark Business School, underscoring his dedication to excellence in the financial services sector. "Successful banking is built on the great customer experiences we create and the impact we have on those we serve," says Kamerika. Guided by this belief, he is committed to cultivating strong relationships with his team, customers, and stakeholders. Letshego Holdings Namibia is confident that Kamerika’s leadership will drive continued growth and the expansion of Letshego’s footprint across Namibia. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Who is Ester Kali?
Ester Kali is a God-fearing woman, a dedicated wife, and a mother of two. Professionally, she is the Chief Executive Officer of Letshego Holdings Namibia and Letshego Bank Namibia. Kali is the first-ever female CEO appointed in the Namibian banking industry. Her leadership was pivotal in successfully guiding her Letshego team through a significant company listing on the Namibian Stock Exchange in 2017. In recognition of her achievements, she was awarded Businesswoman of the Year in the Private and Corporate sector category by the Namibian Business Woman Programme in 2019. Kali was also inducted into the Namibia Business Hall of Fame as a Laureate in 2022. Kali is a passionate advocate for financial literacy and inclusion. She is actively engaging in discussions surrounding economic empowerment for disadvantaged individuals. As a prominent figure in her field, Kali remains dedicated to making impactful contributions that enhance the lives of many. She is a results-driven professional with a solid commitment to women's empowerment, especially for single mothers, a cause that holds personal significance for her as she was raised by a single mother. In addition to her professional pursuits, Ester is a philanthropist who has established the charity organisation Tukwafele, which supports orphanages and nursing homes, offers mentorship to aspiring professionals in the banking industry, and advocates for young women from underprivileged backgrounds. Kali is also the founding chairlady of the Payments Association of Namibia and serves on the boards of Letshego Holdings Namibia, Letshego Bank Namibia, and the Bankers Association of Namibia. She is Chairlady at the National Social Marketing Programme (NASOMA), a non-profit organisation actively involved in HIV prevention nationally. Additionally, she is the Chairlady at the Academy of Banking Namibia, which serves as a centre of excellence for banking education. How was your childhood and what attracted you to banking? Reflecting on her childhood, Ester Kali grew up in Mondesa, Swakopmund, in a family of seven, including her five sisters, a hardworking single mother, and herself as the eldest sibling. Their mother, a domestic worker, worked tirelessly to support the family. Ester had her share of responsibilities, helping her mother manage the household and make ends meet. This led her to start a small business selling "vetkoek," a popular Namibian treat. Her mother had a bank account where the employer deposited her income. One of her most vivid memories was accompanying her mother to the bank. Kali was mesmerised by the simple act of the teller stamping the deposit slip. At that moment, her aspiration of becoming a banker was born, and she yearned for a career in the bank. What is Letshego and how was it established? Letshego Holdings Namibia Limited, also known as LHN or Letshego Namibia, is a fully-owned subsidiary of Letshego Holding Limited (LHL), listed on the Botswana Stock Exchange (BSE). Letshego Namibia is the parent company of Letshego Micro Financial Services Namibia, which offers micro-lending products such as personal and debt consolidation loans to government employees, and Letshego Bank Namibia, providing transactional, savings, and loan services to all Namibians. The roots of Letshego Namibia can be traced back to 2002, when it operated as Edu Loan Namibia, offering consumer and micro-lending services to government employees. In 2008, Letshego Holding Limited acquired a 100% stake in Edu Loan and introduced the Letshego brand to the Namibian market. The name "Letshego" means "Support" in Setswana. What has been the major achievements of Letshego and what has been its major challenges in recent years? Letshego Namibia has achieved remarkable success over the years. It has grown into a prominent financial services provider, offering a wide range of products catering to low and middle-income individuals and small to medium enterprises. Letshego has been actively engaged in its "Improving Lives" campaign, educating the public to use loan proceeds for life-changing projects. It emphasises productive lending over consumptive lending. The company has positioned itself as a driver of financial inclusion and empowerment. Notable milestones include: In 2016, Letshego Bank Namibia obtained a full Commercial Banking License. In 2017, Letshego Holdings Namibia (LHN) was listed on the Namibian Stock Exchange. In 2018, Letshego Bank Namibia introduced its first banking transactional and savings products to the Namibian market. In 2021, Letshego Namibia launched a digital banking app and secured a USD 50 million investment from the International Finance Corporation (IFC) to kick-start the development of an affordable housing financing solution. In 2022, Letshego Bank Namibia launched its first housing loan. Challenges Consumption lending - customers borrow money for shopping purposes and not to invest in projects that improve their livelihoods. Hence, customer education is very critical on our agenda. Way forwarded/future plans for Letshego? Looking ahead, Letshego remains committed to empowering Namibians through financial literacy and affordable banking services. At Letshego Namibia, we understand that financial resources can achieve economic empowerment. Easy access to credit facilities is instrumental in empowering individuals to build wealth for themselves and Namibia. Letshego Namibia offers the lowest banking transactional products in the market and is also busy rolling out affordable personal loans and overdrafts to all Namibian residents.
- Letshego Holdings Namibia appoints Kgomotso Hochobeb as Head: Internal Audit.
MEDIA RELEASE Issued: 10 April 2025 Letshego Holdings Namibia welcomes Kgomotso Hochobeb as Head: Internal Audit. With a distinguished record in auditing, risk management, and forensics, Hochobeb is set to enhance Letshego Namibia’s dedication to achieving operational excellence. Her dedication for innovation is what inspired her journey to Letshego Namibia. “It has always been one of my milestones to contribute to the success of a commercial bank, specifically Letshego Namibia, an organisation renowned for its commitment to innovation,” said Hochobeb. In her new role, Hochobeb will provide strategic and technical leadership to Letshego Namibia’s independent in-house internal audit function, advising on the country’s operational control environment and risk management practices. She will oversee the development of internal audit strategies, implement leading practices, and maintain robust audit programs and advisory services. Hochobeb’s key achievements underscore her proficiency in Strategic Management and Finance, Enterprise Risk Management, Assurance, ESG and Business Continuity, Governance and Control, Ethics, and Loss Control. Hochobeb’s distinguished career began at PwC as a Trainee External Auditor and evolved into pivotal roles such as an Internal Auditor at NamPower, and as the Chief Risk Officer at the BON. At the executive level, Hochobeb has excelled as Group Head of Internal Audit & Risk Management at MMI Namibia Holdings Ltd, Executive Internal Auditor at NamPost, and most recently as Head of Internal Audit & Risk Management at Telecom Namibia. In addition to these esteemed roles, Hochobeb is a Member of the Institute of Internal Audit South Africa and the Institute of Risk Management South Africa. She also contributes significantly as Chairperson and Member Trustee of Finance, Actuarial and Audit Committee for the Namibia Postal and Telecommunication Pension Fund (NAPOTEL), where she oversees the financial integrity, risk management, and regulatory compliance. Kgomotso holds a bachelor’s in accounting science and a Certificate in Risk-Based Internal Auditing from the University of South Africa, alongside the completion of external audit articles under the Public Accountants and Auditors Board Namibia. “I am honored to be entrusted with such a rewarding and challenging role. My focus will be on fostering regular engagements with stakeholders to foster their welfare and build strong relationships, laying the foundation for sustainable success,” said Hochobeb Letshego Holdings Namibia is confident that Kgomotso Hochobeb’s expertise will strengthen its commitment to transparency and growth. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Letshego Micro Financial Services Namibia secures Diamond Arrow in the Microfinance Institutions Category at the PMR Africa Awards
MEDIA RELEASE Issued: 8 April 2025 On 4 April 2025, Letshego Micro Financial Services reaffirmed its position as a leader in the microfinance sector by securing the prestigious Diamond Arrow Award for outstanding achievement as first Overall winner in the microfinance institutions category. The PMR.Africa Namibia Business Excellence Award, presented at the ceremony, honors companies and institutions that have excelled in their respective sectors over the past year, contributing significantly to Namibia's economic growth and development. This achievement underscores Letshego Micro Financial Services’ unwavering commitment to delivering accessible, inclusive, and sustainable financial solutions that empower individuals and small businesses to thrive. With a focus on fostering economic growth and improving livelihoods, Letshego Micro Financial Services continues to set the benchmark in the microfinance industry. “We are honoured to receive this recognition, which reflects the dedication and hard work of our exceptional team. It reflects our ongoing commitment to making a positive impact in the lives of our valued customers and fuels our drive to empower communities across Namibia,”said Melvin Angula, Chief Executive Officer of Letshego Micro Financial Services. Letshego Micro Financial Services a subsidiary of Letshego Holdings Namibia, remains steadfast in its mission of promoting financial inclusion through its microloan solutions and services, with the objective of improving lives. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com
- Start Saving Now for 2026 Back-to-School to Avoid Financial Stress
MEDIA RELEASE Issued: 22 January 2025 Education is one of the most valuable investments you can make in your child's future. Yet, year after year, many parents find themselves overwhelmed by back-to-school expenses, sometimes resorting to last-minute loans. But what if you could take control now and avoid the financial strain for the next back-to-school? Like any successful growth strategy, financial security begins with intention. Opening a dedicated back-to-school savings account today can set you on the path to a stress-free start in 2026. The key is to start small and remain consistent. Assess your current financial situation, identify areas where adjustments can be made, and commit to saving, even if it is a modest amount each month. For example, setting aside N$300 per month could add up to over N$3,600, plus interest, by the time the school year begins. A savings account offers a reliable way to build financial security over time. At Letshego, our FlexiSave account is designed to support savings goals such as this. It allows you to deposit as little as N$100 monthly while earning competitive interest on your money. This way, you will ensure that your child's education remains a top priority, no matter what life throws your way. You might be wondering, where will the extra money come from? The answer often lies in your everyday spending habits. A closer look at your monthly, weekly and daily expenses can reveal opportunities to cut back on non-essential purchases such as dining out, entertainment, or impulse buys, and redirect funds towards a savings account. Small sacrifices today can lead to significant rewards in the future, ensuring your child's educational needs are met without financial strain. By taking action now, you are not just avoiding last-minute stress but empowering yourself to control your finances and enter 2026 knowing that your child's educational is secure. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com











