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  • Letshego Namibia Achieves a 40% NPS in 2024

    MEDIA RELEASE                               Issued: 17 January 2025 Letshego Holdings Namibia has achieved a Net Promoter Score (NPS) of 40% in 2024, significantly outperforming the financial services industry average of 30%. This achievement highlights Letshego’s leadership in customer satisfaction within Namibia's competitive financial sector.   The impressive NPS score reflects the success of Letshego's customer-first strategy, which prioritises digital innovation, product diversification, and service delivery excellence. With a one-day turnaround for Deduction at Source loan processing, Letshego is redefining customer experience across its 16 branches, meeting the evolving needs of Namibians with speed and precision.   "These milestones demonstrate our commitment to continuously improving the customer journey at every touchpoint. With feedback from over 1,000 customers, we have gained invaluable insights that will shape our services to better meet the financial needs and aspirations of Namibians," says João Bismarck, Customer Experience Manager at Letshego Holdings Namibia.   Investing in Customer-Centric Strategies In 2024, Letshego implemented robust feedback mechanisms across its branch network, ensuring customer voices guide its transformation journey. The introduction of its branch modernisation program further exemplifies the institution's commitment to creating accessible, customer-friendly banking and micro lending environments that cater to diverse communities.  These customer-centric strategies have propelled meaningful improvements in service delivery and product offerings, solidifying Letshego’s position as a trusted financial partner in Namibia.     Understanding the NPS Achievement The Net Promoter Score is a globally recognised metric measuring customer loyalty.  Letshego’s 40% NPS highlights strong customer advocacy in a competitive market. Based on responses from 1,057 customers, this provides a solid foundation for future growth and continuous improvement.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • What to Consider Before Taking a Loan This New Year 

    MEDIA RELEASE                               Issued: 15 January 2025 The beginning of a new year often comes with exciting possibilities, but it also brings significant financial responsibilities. For many parents, January and February mark the time to prepare for university registration and tuition fees, purchase learning devices, and ensure everything is in place for the start of the academic year. Following the festive holidays and the "back-to-school" season, some may find their budgets stretched, making loans an attractive option to cover the additional expenses.   At Letshego Holdings Namibia, we understand the value of providing access to financial solutions, but we also believe in empowering our clients to make informed decisions. Before you decide to take a loan, here are some critical factors to consider:    Do You Really Need the Loan? The first question to ask yourself is whether the loan is necessary. Taking on debt should be a last resort, not a first option. If there are alternative ways to meet your financial needs, such as using savings, adjusting your budget, or seeking assistance from family, explore those first. A loan is a financial commitment that comes with responsibilities and consequences if those responsibilities are not met.   Understand the Interest Rate The interest rate is the cost of borrowing money and directly affects how much you will repay. Look for loans with competitive rates and ensure you understand whether the rate is fixed or variable. Fixed rates means that the interest rate remains the same throughout the loan term, while variable rates can change, affecting your monthly repayment.    Determine the Right Loan Amount It can be tempting to borrow more than you need, but this often leads to higher repayments and additional stress. Calculate the exact amount you require and borrow only that. Remember, a loan is not “extra money” but a financial tool to meet specific needs.    Evaluate the Repayment Period The repayment period is the length of time you must repay the loan. While longer repayment periods may reduce your monthly instalments, they often result in paying more interest over time. A shorter repayment period may have higher instalments, but it helps you clear the debt sooner. Choose a repayment period that balances affordability and long-term cost.    Review Your Budget Before committing to a loan, take a close look at your monthly income and expenses. Will you comfortably manage the loan repayments alongside your regular financial obligations? A realistic budget can help you avoid overborrowing and prevent financial strain.    Understand the Terms and Conditions Always read and understand the loan agreement before signing. Pay close attention to hidden fees, early repayment penalties, and default consequences. If anything is unclear, ask for clarification from your lender. A trustworthy financial institution will take the time to explain.    Consider Your Long-Term Financial Goals Taking a loan can have an impact on your long-term financial health. Think about how this decision aligns with your plans. Avoid loans for unnecessary expenses that do not contribute to your overall financial wellbeing.   Letshego Namibia is here to support you in making smart financial choices. Our loan solutions are designed to provide flexibility and transparency, ensuring that you can meet your immediate needs without compromising your financial future.    If you decide that a loan is the right option for you, we encourage you to visit any of our branches or speak with one of our Direct Sales Agents or Consultants to explore options that fit your needs. Remember, financial literacy is the key to making informed decisions that benefit you and your family in the long run.    This January, let us start the year with clarity and confidence in managing our finances. After all, a loan should be a bridge to opportunities, not a burden.  For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Letshego Holdings Namibia Reports Strong Financial Performance for 2024

    MEDIA RELEASE                               31 December 2024   Letshego Holdings Namibia Limited (Letshego) is pleased to announce its reviewed consolidated financial results for the year ended 31 December 2024. With a total revenue increase of 15% year-on-year and a profit after tax amounting to N$418.8 million, an increase of 18.5%, Letshego has demonstrated remarkable financial resilience and strategic adaptability amid an evolving economic landscape.   Key Highlights: Total revenue increased by 15%  (2023: 14%), primarily driven by an increase in advances to customers. Staff and operational expenses increased by 14.4%  (2023: 1.2%), which is mostly driven by an increase in headcount to enable our strategy. The cost to income ratio remained stable at 47%. Profit after tax amounted to N$418.8 million  (2023: N$353.3 million), an increase of 18.5%. Return on average equity increased to 15%  (2023: 13%) and return on average assets remained stable at 6%. Basic and headline earnings per share were 84 cents  (2023: 71 cents), an increase of 18.5%. The bank remains well-capitalised with a capital adequacy ratio of 30%  (2023: 35%). Customer deposit mobilisation grew from N$828 million (2023) to N$1.3 billion. The inaugural social listing on the NSX received total bids of N$322 million and successfully issued N$260 million in three-year senior unsecured notes across five investors.   Successfully raised N$300 million through the first issue of the Letshego Bank Namibia listed bond program on 05 December 2024.  This successful fundraising initiative demonstrates the market's confidence in Letshego's financial performance and strategic direction.   Dividends The Board has declared a final dividend of 43.88 cents per ordinary share, reflecting Letshego's strong financial performance and commitment to delivering value to shareholders.   Important Dates: Last date to trade cum dividend: 6 June 2025 First date to trade ex-dividend: 9 June 2025 Last date to register: 13 June 2025 Dividend payment date: 27 June 2025   For more information about the share, please contact: The Company Secretary Letshego Holdings (Namibia) Limited at 18 Schwerinsburg Street, Windhoek, Namibia P.O. Box 11600, Windhoek, Namibia.   About Letshego Holdings Namibia Letshego Holdings Namibia (Letshego) is the holding company of Letshego Bank Namibia and Letshego Micro Financial Services Namibia. Letshego is a leading financial services provider dedicated to transforming lives through its commitment to financial inclusion and ethical business practices. Our innovative solutions and customer-centric approach ensure we remain a trusted partner for individuals and businesses across Namibia, and we are inspired by the positive impact we make on our customers' lives.   This press release highlights Letshego's robust financial performance, good governance, and unwavering commitment to financial inclusion, positioning the company positively in the eyes of stakeholders and the public.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Festive Season Financial Planning Tips

    MEDIA RELEASE                               Issued: 29 November 2024   As the festive season approaches, many people are getting ready to take time off, go on holiday and spend quality time with loved ones. Yet, while the Christmas holidays are meant to bring peace, joy, and goodwill to all, they can also strain one’s finances, especially with added Christmas expenses and the start of a new year just around the corner.   When I started my professional career, I had a colleague, whom for the sake of anonymity, we will call John. John was a young professional who, like me, was excited about the holiday season. One year he bought lavish gifts for his friends and family and booked a spontaneous holiday trip. Without a budget or plan, he relied heavily on his credit card. By January, John faced the reality of an empty bank account, overdue rent, and he additionally owed high-interest payments on his credit card debt. He struggled to meet essential expenses for months, including food and transport. So, he borrowed money from anyone who was willing just to pay for daily needs. John’s situation is a cautionary tale of what happens when we fail to plan, budget, and save for unexpected costs.   Proper planning and budgeting can help you enjoy the festive season without falling into financial hardship like John. Here is a guide on how to manage your expenses, and budget for gifts, travel, and celebrations, while also saving for unexpected costs and the new year.   1. Set a Realistic Festive Season Budget   The logical starting point is to set a realistic budget that encompasses all the expenses you anticipate during the festive season. This includes gifts, food, drinks, and travel.   Review your income and understand how much extra money you can spend after paying for your essential expenses like rent, transport, electricity, water, and your loan repayments (or any other financial commitment you may have).   Then allocate the remaining extra money to categories such as gifts, food, and travel. You need to stick to these amounts to prevent overspending.   Remember that January often comes with its own set of financial demands, including school fees and, uniform purchases, in case you have school going children.     2. Be Thoughtful About Your Gifts   Giving and receiving gifts is a wonderful part of the Christmas season, yet it can be costly. Aim for thoughtful and meaningful gifts that are within your budget. Consider personalised or handmade gifts which could be highly appreciated and are often more affordable.   Consider strategies such as, allocating a specific amount for each person on your gift list or taking advantage of specials at retailers early during the festive season- plan in advance. One may also consider a secret Santa arrangement; this works well for large families. Everyone buys one gift for someone else, reducing the overall costs for each person.   3. Plan for Festive Travel and Events   Whether you are traveling to see family or hosting gatherings at home, travel and entertainment can be extremely expensive. Early planning and budgeting are key to reducing these expenses.   Consider strategies such as making your travel arrangements in advance. Booking early can help you get lower rates. Some transport companies offer discounts for holiday travel if you book in advance.   If your budget is tight, consider options closer to home. There are many affordable holiday places to visit for the day that allow you to enjoy a break without the excessive cost.  Avoid at all costs to borrow money for short term expenses like Christmas traveling and gifts.     4. Budget for Unique January Expenses and Save for Unexpected Costs   As mentioned earlier, the start of the new year often brings additional costs such as school fees, school uniform and other stationery. Preparing for these expenses during the festive season is particularly important.   Budget for school fees, uniform and stationery from your October, November, and December income. Don’t leave these to the new year unless you have sufficient disposable income to pay for it all at once or enough to repay a loan at your nearest Letshego branch.   Save some money for emergencies. This could cover unexpected expenses, like last-minute travel or unforeseen repairs that may arise during the holiday season.   A thoughtful, realistic approach to planning for your finances can help you genuinely enjoy the festive season and family time without unnecessary financial pressure. Letshego Holdings Namibia reminds the public to embrace the true spirit of the season by finding balance—celebrating joyful moments while staying prepared for the year ahead.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Letshego Holdings Namibia Welcomes Herwin Tsowaseb as Head of Credit

    MEDIA RELEASE                               Issued: 20 November 2024   Letshego Holdings Namibia is delighted to announce the appointment of Herwin Tsowaseb as Head of Credit, effective 15 November 2024. Herwin brings a wealth of expertise in credit evaluation and financial management, with over a decade of experience in senior roles at some of Namibia’s leading financial institutions.   Herwin’s academic credentials further underscore his capability. He holds a Master of Philosophy in Development Finance from the University of Stellenbosch Business School, a Postgraduate Diploma in Risk Management from the University of South Africa, a Bachelor of Commerce in Financial Management (Honours), and a Bachelor of Commerce in Accounting from the University of Pretoria.   “I am thrilled to join Letshego Holdings Namibia and contribute to its mission of advancing financial inclusion and sustainable growth.  This role presents an exciting opportunity to leverage my expertise in credit management while collaborating with a talented team to empower customers and strengthen our market position,” said Herwin.   Letshego Holdings Namibia, together with its subsidiaries Letshego Bank Namibia and Letshego Micro Financial Services Namibia, remains dedicated to providing tailored financial solutions designed to empower underserved individuals and businesses across the nation. Help us extend a warm welcome to Herwin as he joins the Letshego team.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Will you win the Black Friday deals?

    MEDIA RELEASE                             Issued: 7 November 2024 It’s a warm November morning in Windhoek, and the streets are alive with anticipation. Some Namibians have saved diligently for the day, while others have sought assistance from financial institutions.  Black Friday, the global shopping phenomenon, is around the corner, promising deals worth the dash. But as Namibians flock to stores, eyes fixed on “SALE” signs, Letshego Holdings Namibia poses a crucial question: Will the shoppers win the deals, or will their wallets loose out?   Behind the thrill lies the threat of overspending, overindebtedness, and post-shopping remorse. Many Namibians know this feeling too well: wallets stretched thin, with the joy of shopping fading to disappointment and regret. But what if we approached Black Friday differently, with strategies to make our purchases intentional and satisfying?   Take Olivia, a young Namibian shopper who tackled last year’s Black Friday with a plan and a strict budget. Amidst the frenzy of “50% OFF!” signs, Olivia remained grounded, avoiding impulsive buys and sticking to her list. When the dust settled, she had everything she needed without the sting of regret.  Her secret? A set of smart strategies that any Namibian can use to conquer Black Friday like a pro.   Set a Clear Budget The first key to smart Black Friday shopping is setting a spending limit. Determine your maximum budget before stepping out, and consider withdrawing this amount in cash, leaving your bank cards at home. With only your allotted cash in hand, you are more likely to make careful, intentional choices rather than getting carried away.   Prioritise Your Purchases On Black Friday, a shopping list becomes more than a guide; it's your shield against impulse buys. Before the big day, create a list of desired items, ranked in order of importance. This helps you resist unplanned purchases. Research the regular prices of items beforehand to spot genuine discounts and avoid cleverly marketed “deals” that are not true savings. For example, if you have had your eye on a TV that typically costs N$5,000, you will know if the Black Friday price of N$4,500 is actually worthwhile.   Avoid the Credit Trap It is easy to swipe now and worry later, but credit card debt is the fastest way to turn a great deal into a lasting headache. Stick to cash or debit to ensure you only spend what you truly have. If you prefer digital payments, consider pre-loading your budgeted amount into your e-wallet to keep spending in check.   Invest in Quality With so many discounts, it’s easy to buy items just because the price is low. But thoughtful shoppers ask, “Will this add value to my life a year from now?” Prioritise quality items that will endure and enrich your life. Always check return policies too; even a big discount loses its appeal if you are left with a non-refundable item you cannot use.   Black Friday can be a celebration of smart choices rather than a source of financial strain. Letshego Holdings Namibia reminds the public that true success lies in the value and quality of the intentional choices we make toward growth and wealth creation. The future we desire tomorrow begins with the choices we make today. Letshego Holdings Namibia encourages the public to explore its short- and long-term savings and investment solutions, offering competitive returns to help build a stable financial future.   Happy thoughtful shopping.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Letshego Namibia Welcomes Mbo Mena Luvindao as Chief Commercial Officer

    Issued: 4 November 2024   Letshego Namibia is pleased to announce the appointment of Mbo Mena Luvindao as its Chief Commercial Officer (CCO), effective 1 November 2024. Luvindao brings a wealth of expertise and a dynamic vision to the role. As CCO, Luvindao’s mandate is to drive Letshego’s commercial strategy, enhancing growth, profitability, and deeper customer engagement across Namibia.   With an impressive 18 years in the financial services sector, Luvindao’s career is marked by transformational leadership and innovative initiatives. Most recently, he served as Executive: Financial Services at NamPost Savings Bank. There, he played a pivotal role in spearheading strategic growth and operational excellence.   Dr. Ester Kali, CEO of Letshego Holdings Namibia, expressed her enthusiasm for Luvindao’s appointment, stating, “His extensive experience and visionary approach to financial services will be instrumental in advancing Letshego’s mission to provide inclusive financial solutions to our customers. We look forward to the growth and innovation he will bring to our team.”   As Letshego Namibia continues its mission to offer impactful financial solutions, the appointment of leaders like Mbo Luvindao underscores the company’s commitment to long-term success. We extend our warmest welcome to Mr. Luvindao and anticipate his valuable contributions to Letshego’s journey of growth and innovation.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Letshego Namibia Welcomes Mbo Mena Luvindao as Chief Commercial Officer

    MEDIA RELEASE                               Issued: 01 November 2024 Letshego Namibia is pleased to announce the appointment of Mbo Mena Luvindao as its Chief Commercial Officer (CCO), effective 1 November 2024. Luvindao brings a wealth of expertise and a dynamic vision to the role, where he will lead the Marketing, Communications, Customer Experience, Sales, and Distribution teams. As CCO, Luvindao’s mandate is to drive Letshego’s commercial strategy, enhancing growth, profitability, and deeper customer engagement across Namibia.   With an impressive 18 years in the financial services sector, Luvindao’s career is marked by transformative leadership and innovative initiatives. Most recently, he served as Executive: Financial Services at NamPost Savings Bank. There, he played a pivotal role in spearheading strategic growth and operational excellence. His leadership spanned critical areas such as Retail Banking, Treasury, Risk, and Compliance, and he was instrumental in leading NamPost’s groundbreaking digital banking projects, expanding access and convenience for Namibians nationwide.   Luvindao’s journey in banking began at Bank Windhoek, where he rose to the position of Head of SME Segment. In this journey, he honed his skills in lending, credit risk, and market insights, building a strong foundation in customer-centric financial solutions. His service on the Management Council of the Payments Association of Namibia and his role as chairperson of its REMCO [OM1]   highlight his commitment to strengthening Namibia’s financial ecosystem. These roles have solidified his reputation as an influential leader who is innovative and deeply committed to financial inclusion.   Dr. Ester Kali, CEO of Letshego Holdings Namibia, expressed her enthusiasm for Luvindao’s appointment, stating, “His extensive experience and visionary approach to financial services will be instrumental in advancing Letshego’s mission to provide inclusive financial solutions to our customers. We look forward to the growth and innovation he will bring to our team.”   As Letshego Namibia continues its mission to offer impactful financial solutions, the appointment of leaders like Mbo Luvindao underscores the company’s commitment to long-term success. We extend our warmest welcome to Mr. Luvindao and anticipate his valuable contributions to Letshego’s journey of growth and innovation.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com   [OM1] Please  Write out in full.

  • Cybersecurity in the Financial Sector: A Collective Responsibility

    MEDIA RELEASE                             Issued: 29 October 2024 The digital landscape presents both endless opportunities and growing threats to the financial sector as cybercriminals become increasingly sophisticated. With Cybersecurity Awareness Month coming to a close this October, Letshego Holdings Namibia urges customers, as well as employees across government, private, and financial sectors, to remain vigilant. Cyberattacks including phishing emails, SMS scams (smishing), and social media impersonation are on the rise, targeting sensitive company or social media information to build profiles that enable access to bank accounts, personal devices, and workplace systems.   Phishing Attacks: A Persistent Threat to Financial Security Phishing remains one of the most widespread and damaging cyber threats. Cybercriminals frequently impersonate trusted individuals or organisations to deceive people into sharing sensitive information, posing significant risks to individuals and institutions. "A breach of one customer’s account threatens the institution’s overall security and erodes the trust we work so hard to build," noted Morgan Beukes, IT Risk and Information Security Manager at Letshego Bank Namibia.   The Human Element: Strengthening Cyber Defenses While technologies such as firewalls, antivirus software, encryption, and multi-factor authentication are essential, human awareness is equally critical. Financial institutions are increasingly investing in training for employees and customers to recognise potential cyber threats, as technology defences are only as strong as those using them.   Letshego Holdings Namibia encourages the public and financial sector employees to take advantage of available training resources online to develop skills in detecting and reporting suspicious activities. Recognising red flags, such as unsolicited requests for personal information or messages that create a false sense of urgency, is a vital part of promoting proactive cybersecurity practices.   Building Resilience: Why Awareness Matters “Whether you are a customer or an employee, you are part of the financial defence system. The more informed we are, the safer our financial ecosystem becomes,” emphasized Beukes. Effective cybersecurity awareness training builds resilience, making well-informed customers and employees less likely to fall victim to attacks and strengthening the overall security of the financial system. “As cyber threats evolve, so must our defense strategies.  This means continuous learning, regular training, and a culture rooted in vigilance,” Beukes concluded. Ongoing education is essential for financial institutions to protect assets, secure customer information, and maintain the trust that underpins their success. By fostering a culture of vigilance and emphasizing collective responsibility, financial institutions and the public alike can work together to safeguard the security of our financial systems.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Maximise Your Earnings from the Upcoming Tax Relief

    MEDIA RELEASE                             Issued: 26 September 2024   As October approaches, bringing both the month of savings and the anticipated 2024 tax relief, Namibian households are set to enjoy much-needed financial relief. This not only eases household budgets but also creates opportunities for savings and investment.   "Consider this analogy: Whether the harvest is abundant or modest, a farmer always reserves the best seeds for the next planting season. In times of abundance, the farmer stores surplus crops to ensure future provision. Similarly, we should save a portion of our income to secure our financial future and prepare for unforeseen circumstances. Without saving, even in favorable conditions, there will be no lasting benefit. Our income, now boosted by tax relief, is our 'bountiful harvest.' The key question is: how much should we set aside, and how should we manage it?" said Mukusuka, Manager of Deposits Mobilisation at Letshego Bank Namibia.   The upcoming tax relief offers more than just additional income—it is a chance to strengthen household financial foundations. Saving is critical for long-term security, and with the right savings product, your money can grow significantly, helping you achieve your financial goals.   When selecting a savings account, it’s important to consider factors like interest rates, flexibility, and security. Letshego Bank Namibia offers savings products like LetsInvest, FlexiSave, and TermSave Accounts, designed to grow your money with competitive interest rates.   Whether you are new to saving or looking to diversify, now is the perfect time to start. This tax relief presents a valuable opportunity to build a more secure and prosperous financial future.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • GCR Upgrades Letshego Namibia to A+(NA)

    MEDIA RELEASE                             Issued: 29 August 2024   GCR Ratings (GCR) has upgraded the Namibian national scale long-term issuer ratings for Letshego Holdings Namibia, Letshego Bank Namibia, and Letshego Micro Financial Services Namibia to A+(NA) from A(NA). The short-term issuer ratings of A1(NA) have been affirmed, and the outlook has been revised to Stable.   Karl-Stefan Altmann, Chief Financial Officer at Letshego Namibia, commented: "This upgrade reflects Letshego's enhanced competitive position, solid asset quality, strong capitalisation, and commitment to responsible lending."   Key Drivers of the Upgrade: Social Bond Listing:  Letshego's listing of the first social bond on the Namibian Stock Exchange raised N$322 million, with N$260 million issued in three-year senior unsecured notes. The proceeds will support financial inclusion for underserved communities by funding sectors such as affordable housing, healthcare, and education. Strong Financial Performance:  The Group's asset quality remains robust, with non-performing loans at 5.8% (below the industry average of 6%) and low credit losses at 0.3%. Capitalisation is strong, with a GCR capital ratio of 42.0% as of December 2023. Diversified Growth and Resilience:  Letshego continues to diversify its funding base while maintaining a resilient financial profile. Liquidity remains adequate, with liquid assets covering short-term wholesale funding at 1.3x as of December 2023.   Letshego Holdings Namibia is well-positioned to sustain its growth trajectory and advance financial inclusion and economic development across Namibia.   For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

  • Letshego Namibia Reports Strong Financial Performance and Continued Growth

    MEDIA RELEASE                               Issued: 28 August 2024   Letshego Holdings Namibia a parent company of Letshego Bank and Letshego Micro Financial Services is pleased to announce its unaudited condensed consolidated interim results for the six months ended 30 June 2024. The Group continues to make significant strides in implementing its ‘6-2-5’ Transformation Strategy, with positive financial performance driven by innovation, customer-centricity, and an expanded product portfolio.   Financial Performance Highlights For the first half of 2024, Letshego recorded robust growth of 14% year-on-year increase in total revenue, primarily driven by a 21% rise in interest income. Net interest income grew by 15% to N$251 million (2023: N$218 million), strengthened by a 3% increase in net advances to customers and strategic repricing of low-interest loans. The Group maintained a healthy net interest margin, which improved from 7% to 8%.   Profit after tax rose by 16% to N$199 million (2023: N$171 million), reflecting the Group's strategic focus on efficiency and product diversification. The cost-to-income ratio remained stable at 45%, while the return on average equity increased to 15% (2023: 12%). Earnings and headline earnings per share improved to 40 cents (2023: 34 cents). The Group remains well-capitalised, with a capital adequacy ratio of 35% (2023: 32%).   Operational Achievements and Strategic Progress The Group has made significant progress in diversifying its funding base, reducing reliance on intercompany and equity funding by expanding its local funding to N$2.8 billion. Additionally, Letshego’s inaugural social listing on the Namibian Stock Exchange (NSX) was met with strong market interest, receiving bids totalling N$322 million and resulting in the issuance of N$260 million in three-year senior unsecured notes. Customer deposits also saw significant growth, reaching N$1.05 billion at the end of June 2024, compared to N$662 million in June 2023.   Dr. Ester Kali, CEO of Letshego Holdings Namibia, emphasised the Group's commitment to maintaining a robust risk management framework, stating, "Letshego Namibia continues to adopt an integrated risk management approach that aligns with both international best practices and local requirements. Recent governance updates include the appointment of new Mansueta-Maria Nakale as Chairperson, Independent Non-Executive Directors to the Board, including Jerome Mutumba, Jaco Esterhuyse and Non-Executive Director, Richard Ochieng, strengthening oversight and strategic guidance." Shareholder Value The Group declared a dividend of 39.89 cents per ordinary share for the period, following a dividend payment of N$181.9 million (36.38 cents per share) during the June 2024 period.   Positive Economic Outlook Letshego is well-positioned to capitalise on opportunities in the current economic environment. The focus remains on leveraging technology, nurturing partnerships, and embracing agility to navigate the evolving financial landscape and create long-term value for stakeholders.   About Letshego Holdings Namibia Letshego Holdings Namibia (LHN) is one of the leading financial services providers in Namibia, offering a range of innovative financial solutions, including microfinance, and competitive banking services. With a strong focus on financial inclusion, Letshego is committed to empowering individuals and businesses through accessible and customer-centric financial services. For media inquiries, please contact: Mrs. Ongame Mutorwa Communications Manager Tel: (+264) 81 255 3658 E-mail: OngameM@Letshego.com

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